Privacy Policy

CMD CPA Professional Corporation and BalancedAccounting.ca are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA), where applicable.

This policy applies to all personal information we collect, use, or disclose in the course of providing accounting, tax, and financial advisory services. It applies to our clients, website visitors, employees, contractors, and any third parties whose personal information we handle. 

We collect personal information directly from clients or third parties (e.g., employers, financial institutions) with their consent. The types of personal information we collect include:

• Name, address, email, and telephone number
• Social Insurance Number (SIN)
• Financial information, including bank account details and tax records
• Employment and business details
• Any other information necessary to provide professional accounting services

We use personal information for the following purposes:

• To provide accounting, taxation, and financial advisory services
• To communicate with clients regarding their financial matters
• To comply with legal and regulatory requirements
• To prevent fraud and protect against security risks
• To manage and improve our business operations

We do not sell or rent personal information. However, we may disclose personal information under the following circumstances:

• To government agencies (e.g., Canada Revenue Agency) as required by law
• To third-party service providers who assist in delivering our services (subject to      confidentiality agreements)
• To legal or regulatory authorities in compliance with applicable laws
• With client consent for specific purposes

We obtain explicit or implied consent before collecting, using, or disclosing personal information, except where required or permitted by law. Clients may withdraw consent at any time, subject to legal or contractual obligations.

We implement strict security measures to protect personal information from unauthorized access, loss, or misuse, including:

• Secure storage systems and encrypted digital records
• Access controls and restricted access to sensitive data
• Regular security audits and staff training on privacy practices

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. When no longer required, information is securely destroyed or anonymized.

Clients have the right to access and request corrections to their personal information. Requests should be submitted in writing to our Privacy Officer.

If personal information is processed outside Canada, we ensure compliance with applicable data protection laws and implement necessary safeguards. 

Clients may direct privacy-related inquiries or complaints to our Privacy Officer at:

April Robinson, Office Manager
CMD CPA Professional Corporation

613-544-6544 x1006
april@cmdaccountants.com

If a complaint is not resolved satisfactorily, clients may contact the Office of the Privacy Commissioner of Canada (OPC) or the Information and Privacy Commissioner of Ontario.

We may update this Privacy Policy periodically. The latest version will always be available on our website or upon request.